DSTV Call Centre
We had a problem on our decorder and I phoned in to DSTV and ask them if they maybe can change the primary to the secondary and the secondary to the premium. It did not work. I phoned in again to see if someone else can help me. I spoke to a gentleman and after he worked on my DSTV account I got the message that my account is suspended. I phoned in a last time and the lady said to me that she changed the decoders back to how it was but the problem is now that my account showed suspended I am not on the pricelock plan anymore. Someone messed ,u account up and must sort it out so that I am on the package again that I was.
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Replies (2)
DStv (MultiChoice)'s replyOfficial
11 May 2020, 08:34Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 May 2020, 08:34
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
11 May 2020, 13:16They tried to phone me but down the phone in my ear
's update11 May 2020, 13:16
Reviewer Update
They tried to phone me but down the phone in my ear