AM
Ayanda M

1 reviews | Active since Apr 2010

14 Sept 2022, 11:26

DSTV CALL CENTRE ATTROCIUS SERVICE

THE WORST COMPANY TO DEAL WITH. CUT OFF 4 TIMES. I CALLED AND SPOKE TO LIZEKA THEN SHE CUT ME OFF , THEN ON TO MADRE SHE ALSO CUT ME OFF THEN SIPHESIHLE GUESSE WHAT SHE CUT ME OFF , THEN ZIKHONA AND WOW CUT OFF AGAIN. NOW I HAVE THEMBEKA ON THE LINE. I UPGRADED FROM ACCESS TO FAMILY AND PAID AS PER WHAT THEIR APP TOLD ME NOW 14 SEP GETTING AN SMS THAT MY SERVICES HAVE BEEN CUT OFF. OH THERE SHE CUT ME OFF AFTER ASKING ME TO HOLD. YET AGAIN I HAVE TO CALL AND EXPLAIN. SHE IS SAYING I UPGRADED 1 SEP THEN LATER UPGRADED AGAIN , SO I ASKED HOW MUCH WAS I SUPPOSEDLY PAYING THIS TIME AS THE APP UNTIL YESTERDAY HAD MY -9C LEFT ON IT. WHY IS IT SO DAMN DIFFICULT FOR YOU TO GIVE SERVICE ? EVERY TIME WE HAVE TO FIGHT FOR SERVICE? SHE NOW CLAIMS I HAVE TO PAY R223 COZ IM ON COMPACT. I DID NOT REQUEST ANY COMPACT. CAN SOMEONE SORT THIS ATTROCIUS SERVICE . STOP GIVING THESE FREE UPGRADES OF YOURS BECAUSE CLEARLY YOU DO NOT KNOW HOW TO MANAGE IT. IYANOHLULA PERIOD YIYEKELENI THE PROS THAT KNOW.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply14 Sept 2022, 11:53
Official
Hi Ayanda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team