TN
Thembeka N

1 reviews | Active since May 2020

24 Jan 2025, 17:37

Dstv call centre agents

Got a call.today from *** at 10:31 from such a rude lady. The way she was so rude you could sense from her tone , she was very misleading about what she was trying to sell me. When I caught her out she dropped the call. Very ********* and please do not call me again especially if it's your rude call centre agents.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply24 Jan 2025, 17:39
Official
Hi Thembeka, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch. Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jan 2025, 14:24
Official
Hi Thembeka,

We would like to apologize for the service you received, this is not the kind of service we would like any of our customers to experience. The call that was made to you has been pulled and the agent will be dealt with using internal processes. Please feel free to let us know if you would like any further assistance.

Kind regards, 
DStv: Hello Peter Team 

Best regards,