DSTV CALL CENTRE AGENT GIVE WRONG INFORMATION

Hi <br> <br> I phoned DSTV on 24th or 25th of September this year. i asked the lady (cant remember name) how much do I need to pay. She advised R450. I asked her if she is sure and she said yes. I also confimed with her that the next payment will be end of October 2015 for an amount of R700, again she confirmed and said that is correct. <br> <br> Now I get all these big amount that I need to pay after that lady said something different? I have requested the manager to listen to the recording of that conversation. I have had no response as yet. This was last week already. <br> <br> I spoke to someone last week that advised me that i need to pay R605, which I did. Now the amount is R1300? <br> <br> I am not paying that. I am paying exactly what the customer service agent told me. End Sept R450 and and end Oct R700. which means I only need to pay R100 more then all is done. <br> <br>