RN
Rea N

1 reviews | Active since Mar 2015

27 Nov 2023, 11:03

Dstv call center Durban and insurance department

The dstv call center in Durban has a lot of unqualified and *********** employees. I’m writing this review as I sit without having Dstv which I’ve already paid for on the 15th. I explained to the the same thing and no one was willing to help me, I asked to speak to a manager they told me Thuli Madlala (not sure on the surname) refused to speak to me. I was on the phone for 40 minutes and no one could help me. They say they will call you back but they never do. The insurance department messed up my account, now I’m left without watching tv that I paid for

Anele Mthethwa Thuli Madlala Samira/ Sarica Ramila Asamahle Vuyokela Nosipho Nonbuso Marshall Luyanda

From the Dstv call centre in Durban all these people refused to help me and I explained everything to them.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Nov 2023, 11:08
Official
Hi  Rea Nduna, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team