GG
Godfrey G
1 reviews | Active since Dec 2017
10 Sept 2024, 14:26
DSTV call agent who can't take NO for an answer just carried on and on.
I have just had a call from DSTV +*** I have lost my voice so I can hardly talk. The caller carried on even when I said no. Then he asked me what I get from one R500 I spent a month. He said nothing. So he thinks I should not pay DSTV but rather pay them R59 a month and they will pay R10 000 per child. Even when I then got my wife to speak for me he just carried on. I think this is totally unacceptable and DSTV should train their callers that no is no and stop harassing is. Do i assume that DSTV wants to rather sell insurance and we should no longer watch TV?
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DStv (MultiChoice)'s replyOfficial
10 Sept 2024, 14:29Hi Godfrey Giles,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply10 Sept 2024, 14:29
Official
Hi Godfrey Giles,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team