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Anton van den Berg

1 reviews | Active since Sept 2023

25 Sept 2023, 22:13

DSTV ***********

I experienced problems with my DSTV After three calls and more than one hour on the phone to the call centre they managed to get it working but only a few channels worked. After another 45 min and various times being put on hold for up to ten minutes at a time and them wanting to put me on hold again I got fedup using all my airtime I told them to sort the problem otherwise I am cancelling my contract. Now not one channel is working wit an error 16-4. According to my view the staff at the Randburg call centre is ***********. I am at the point now to cancell my account.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Sept 2023, 22:53
Official
Hi Anton, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team