MS
Mikateko S

1 reviews | Active since Jan 2024

02 Oct 2024, 12:58

Dstv ****

I had two dstv account the other one is no longer working for over a year I called to cancel it and it was cancelled only to be told now after a year that the person who help me didn’t cancel it now I need to pay for a Dstv that doesn’t exit before I can be reconnected on my other Dstv account

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2024, 13:10
Official
Hi Mikateko,

Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible. 

Kind regards, 
DStv: Hello Peter Team
MS
Mikateko S's update04 Oct 2024, 06:57
Reviewer Update
  1. Capitec: Payment from Mikateko to MultiChoice SA DStv Subs. Amount: R50.00 on 04 Oct 2024 06:56. ***. Call ***
MS
Mikateko S's update04 Oct 2024, 07:04
Reviewer Update
image.png 968.59 KBPlease note the only Dstv I’m using is this one i have being calling to cancel the subscription they cancel on the call once I hang up it appear on my app billing options please help
MS
Mikateko S's update04 Oct 2024, 22:48
Reviewer Update
DStv (MultiChoice)’s reply03 Oct 2024 at 19:27Hi Mikateko,

We confirm that the services on your account are inactive, however, there's an oustanding balance of R 47.31.

Payment details are as follows:

Bank: ABSA
Branch Code: 632005
Account Number ***
Beneficiary Name: Multichoice DStv Subs
Reference number: ***9

Kind regards,
DStv: Hello Peter Team


I paid that amount but my dstv is still off