Item: DStv (MultiChoice)
Rating: 1
Author: Russell S

DStv (MultiChoice)'s replyOfficial

07 Aug 2024, 15:22

Hi Russell,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

DStv (MultiChoice)'s reply07 Aug 2024, 15:22

Official

Hi Russell,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team

RS

Russell S's updateReviewer Update

08 Aug 2024, 11:39

Good morning still no reply as am still awaiting for someone at the head office of dstv to call or say something but it's fine I will tell my legal representative call and lay down my things I want and how it needs to be done

RS

Russell S's update08 Aug 2024, 11:39

Reviewer Update

Good morning still no reply as am still awaiting for someone at the head office of dstv to call or say something but it's fine I will tell my legal representative call and lay down my things I want and how it needs to be done

RS

Russell S's updateReviewer Update

09 Aug 2024, 11:51

Good morning the 7th you received my complaint and nothing is happening to my understanding if a complaint is being dealt with it means it should have been dealt with it looks to me I have lost interest but it's cause my kids wanted to watch dstv this is my first bad experience with you dstv as from Monday I will send in my legal representative to handle it and my demands so if you going to call I will issue you with my legal representative details cause my kids is playing in rain nothing to watch

RS

Russell S's update09 Aug 2024, 11:51

Reviewer Update

Good morning the 7th you received my complaint and nothing is happening to my understanding if a complaint is being dealt with it means it should have been dealt with it looks to me I have lost interest but it's cause my kids wanted to watch dstv this is my first bad experience with you dstv as from Monday I will send in my legal representative to handle it and my demands so if you going to call I will issue you with my legal representative details cause my kids is playing in rain nothing to watch

RS

Russell S's updateReviewer Update

05 Feb 2025, 09:54

Hi good day I wrote last year the same problem is happening to me again where I pay my dstv account and now it is going for the decoder insurance why do thy do this am sick and tired of this sorry to say that you can't afford to loose more customers as you did am thinking of getting something new for my kids this is the last straw that if you speak to a consultant and thy want to say something else but keep on the other ppl, will see this review and leave you also why must you be like that tell your consultants to do as the customers want and no problem will escalate like this I won't be paying no more for it the **** service I get 2nd time

RS

Russell S's update05 Feb 2025, 09:54

Reviewer Update

Hi good day I wrote last year the same problem is happening to me again where I pay my dstv account and now it is going for the decoder insurance why do thy do this am sick and tired of this sorry to say that you can't afford to loose more customers as you did am thinking of getting something new for my kids this is the last straw that if you speak to a consultant and thy want to say something else but keep on the other ppl, will see this review and leave you also why must you be like that tell your consultants to do as the customers want and no problem will escalate like this I won't be paying no more for it the **** service I get 2nd time

Dstv