DSTV

I'm very disappointed in the service of DST!!!

On Monday 6 June 2022

I made a Payment to my Dstv premium of R860. that comes along with a streaming dstv now as part of the package!!!

this account has been blocked right after payment was made to them I've logged a call that very same time i called to be helped after holding on the line for over a hour been transferred from one consultant to another I asked that I should be called back due to my air time that ran outI was told that i would be called back immediately nobody called!! The next day I tried using their service line on DSTV chat i logged a call for the issue I asked for a ref number and i was provided with the following 'Your reference number is ***8. Please use this number for any follow up queries. Our team will be in touch once feedback is available. Please note that this might take 24-48 working hours.

Today Saturday 11 June 2022 I'm yet on another call been on it for 43 minutes changed from one consultant to another and my problem has still not been resolved I asked to speak to the Manager and his busy I asked to speak to someone in a higher position than the manger and im still on the line!!!!

how the hell can use offer this service to clients after paying for service but being blocked from it!!!!!!

please can Cancel my dstv service and provide with a FULL REFUND!!!!!!!!!!!!!!!!!!!!!!!1