Dstv ********* business practices

Dstv (Multichoice) solicited my father, a 73 years old pensioner who has a hearing problem to take their internet subscription. To make matters worse the damn thing doesn't work!! I contacted dstv on behalf of my father to request that they cancel the subscription and arrange a collection of their router because it is useless. I was then informed that early termination of R180.00 and settlement amount of R1573.20 will be needed to cancel the contract. I do not mind paying the R180 termination fee but I refuse to pay for the router because it is useless. They need to waiver this fee and collect their stupid device and stop with their ********* business practices of soliciting pensioners and the elderly to subscribe to their stupid products. I am so livid right now because in this South African economy an elderly pensioner earning the minimum income is solicited into contracts and subscriptions. If I could give dstv a lower rating, I would rate it as low as the devil!!