1 reviews | Active since Feb 2014
Dstv ********* business practices
I am writing this review again because Dstv (Multichoice) ignored me! I wrote a review on the 27 August 2024 and on the 29 August 2024 I received a reply saying that they would contact me within 48 hours. Today is the 11 September 2024 and still no word from Dstv (Multichoice)!
Dstv (Multichoice) solicited my father, a 73 years old pensioner who has a hearing problem to take their internet subscription. To make matters worse the damn thing doesn't work!! I contacted dstv on behalf of my father to request that they cancel the subscription and arrange a collection of their router because it is useless. I was then informed that early termination of R180.00 and settlement amount of R1573.20 will be needed to cancel the contract. I do not mind paying the R180 termination fee but I refuse to pay for the router because it is useless. They need to waiver this fee and collect their stupid device and stop with their ********* business practices of soliciting pensioners and the elderly to subscribe to their stupid products. I am so livid right now because in this South African economy an elderly pensioner earning the minimum income is solicited into contracts and subscriptions. If I could give dstv a lower rating, I would rate it as low as the devil!!
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Please provide feedback on this.
Regards
Andrew Keetse
Please provide feedback on this.
Regards
Andrew Keetse
