NM
Nkeku M
1 reviews | Active since Jun 2013
17 Jan 2020, 19:00
DSTV bullying
I cant get hold of DSTV contact centre,it does not allow an option to speak to a cosultant.all other options redirect me to their useless whatsapp line operated by a Robot......in so frastrated
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 10:05 Dear Nkeku,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Jan 2020, 10:05
Official
Dear Nkeku,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards, Dstv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
23 Jan 2020, 17:15Dear Nkeku,
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site. Our intention is certainly not to provide a sub-standard service to our customers.
We also apologise for your unfortunate experience at our Call Centre. Occasionally we receive a sudden surge in the amount of incoming calls, which in turn increases our call waiting times.
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail -***, when you send us an email you can request for a Call Back and we will contact you accordingly. Live Chat (https://now.dstv.com) you can Chat with one of our service consultants for immediate assistance, Social Media - Twitter and Facebook.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site. Our intention is certainly not to provide a sub-standard service to our customers.
We also apologise for your unfortunate experience at our Call Centre. Occasionally we receive a sudden surge in the amount of incoming calls, which in turn increases our call waiting times.
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail -***, when you send us an email you can request for a Call Back and we will contact you accordingly. Live Chat (https://now.dstv.com) you can Chat with one of our service consultants for immediate assistance, Social Media - Twitter and Facebook.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,
DStv (MultiChoice)'s reply23 Jan 2020, 17:15
Official
Dear Nkeku,
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site. Our intention is certainly not to provide a sub-standard service to our customers.
We also apologise for your unfortunate experience at our Call Centre. Occasionally we receive a sudden surge in the amount of incoming calls, which in turn increases our call waiting times.
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail -***, when you send us an email you can request for a Call Back and we will contact you accordingly. Live Chat (https://now.dstv.com) you can Chat with one of our service consultants for immediate assistance, Social Media - Twitter and Facebook.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
We apologise for the delayed response. We could not respond on Hello Peter on time due to a technical glitch we had on the site. Our intention is certainly not to provide a sub-standard service to our customers.
We also apologise for your unfortunate experience at our Call Centre. Occasionally we receive a sudden surge in the amount of incoming calls, which in turn increases our call waiting times.
Please note that if calling our call centre for any advice/assistance is too much of an inconvenience to you, kindly also make use of our various contact points such as: e-mail -***, when you send us an email you can request for a Call Back and we will contact you accordingly. Live Chat (https://now.dstv.com) you can Chat with one of our service consultants for immediate assistance, Social Media - Twitter and Facebook.
Please be assured of our best service and intentions at all times.
Should you require further assistance, please do not hesitate to contact us send us an email at ***.
Kind regards,
DStv: Hello Peter Team.
Best regards,