Dstv broke my heart

<p>I am on price lock, i get all the services except box office, i tried to call to get assistance but no one is willing to assist me, ive changed the decoder 3 times but it never works, i wanted to cancel the contract but they say is impossible but im paying for the services that im not even enjoying, i am frustrsted to the core, what should i do when things are like this </p>