1 reviews | Active since Apr 2017

29 Apr 2017, 13:07

Dstv Brits and Technician

<p>I have bought new exsplorer decoder.</p> <p> </p> <p>Dstv Brits Mall has promised their people will install and setup 12pm. I phoned the office 8 times and technician 10 times. Office no answer and technician keeps saying he is on his way. How is that possible YOU ARE WASTING MY TIME AND MONEY .</p> <p> </p> <p>PLEASE TELL ME WHAT YOU ARE DOING : This isn't service </p> <p> </p> <p>I won't reccomend </p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Apr 2017, 13:53
Official

Dear Lourens Kotze

We have referred the matter to our Field Service/Installer team for further assistance. They will be in touch as soon as possible.

Regards

Elna

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Apr 2017, 08:10
Official

Dear Lourens Kotze

We understand that our Field Service/Installer team were in touch with you and your installation was done.

Please let us know if there is anything that we can assist you with in future.

Regards

Elna

's update17 Jun 2017, 08:49
Reviewer Update

Hi Elna,

they were here supposed to finalize everything today as I went to America. They phoned saturday as I went to the store to remind them. It's 8 o'clock and no one is here yet. I am really gatvol for DSTV Brits bad service. You guys should close them down as they can't do th job properly

please phone me urgently ********** 477