Dstv breach of contract - ***8

Last October Dstv offered me a package for R710 pricelock for 24 months that would include Compact plus, Disney plus and Showmax subscriptions. In January, they said I have outstanding amount - I have called Dstv several times now to enquire and rectify this account. The team leader I spoke with last week said the fault is on their side, they'll rectify it; instead of rectifying it she canceled the subscription

On the 06 March, I spoke to Emmanuel Malepe and he referred this case to his team leader - the team leader said by yesterday afternoon the account would be rectified and my R710 subscription will be granted again

Last night 07 March I spoke to Yanga - he restored the services of showmax and Disney plus but he said now I won't pay R710 but rather R749 as his team leader said they can't escalate this matter to pricelock department. Now my account shows an outstanding amount of R663 due on 07 March but I paid the R710 on the 27 February.

I don't know what kind of joke is Dstv playing but i am really getting annoyed now and to have 3 teamleaders handling this so unprofessional is really annoying and I have to call in using my own airtime