aL
anita L
1 reviews | Active since Jul 2010
17 Oct 2015, 12:24
dstv boxoffice what a joke
After hundrends of rands in phone calls and smses and unanswered emails, I still can't watch boxoffice and can't get hold of anyone to help me
Helpful (0)
Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
29 Oct 2015, 10:13Hello cellbabe,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you to assist with your query without any success.
We unable to locate your account with the information you provided. Please supply us with one of the following information in order for us to assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you to assist with your query without any success.
We unable to locate your account with the information you provided. Please supply us with one of the following information in order for us to assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply29 Oct 2015, 10:13
Official
Hello cellbabe,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you to assist with your query without any success.
We unable to locate your account with the information you provided. Please supply us with one of the following information in order for us to assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
We have tried to contact you to assist with your query without any success.
We unable to locate your account with the information you provided. Please supply us with one of the following information in order for us to assist you accordingly.
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable
Your support, and that of all our customers, is important to us.
Regards
Rupert