PB
Pieter B
1 reviews | Active since Dec 2010
06 Jul 2015, 10:21
DSTV BOXOFFICE NOT WORKING!!!!!
Hi All<br> <br> After numerous calls about our boxoffice not working and we trying to order movies with a lot of smss sent, still multichoice cant fix our boxoffice issue. You call them and say it should be sorted. The call takes about 1hour and we pay for the call everytime. To be told its fixed. We try it and nope still don't work. Im sick and tired of phoning and paying for calls and smses and getting no help from multichoice.<br> They have the most useless support ever.<br> Only get once or twice a year good help from them. Don't change over to DSTV, its a waste of time and money.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
08 Jul 2015, 15:24Hello brakkies25,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Your complain was escalated for assistance on the 7th July 2015 for a call back, we received feedback that your problem was resolved you are now able to rent movies.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Your complain was escalated for assistance on the 7th July 2015 for a call back, we received feedback that your problem was resolved you are now able to rent movies.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply08 Jul 2015, 15:24
Official
Hello brakkies25,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Your complain was escalated for assistance on the 7th July 2015 for a call back, we received feedback that your problem was resolved you are now able to rent movies.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
Your complain was escalated for assistance on the 7th July 2015 for a call back, we received feedback that your problem was resolved you are now able to rent movies.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
