DSTV Boxoffice
<p>Seems DStv is not willing to fix my issue. I have been calling DSTV for the past 2 months trying to fix my issue and every time I call them I have to start all over to explain my issue as if i have never called.</p> <p>Today had my 5th call with DSTV. Spoke to 2 mangers. Apparently they have raised 3 tickets to technical department and still my issue is not sorted. I spend close to 5 hours of calls 23 sms testing if my issue was sorted with the call centre representative and they are still not taking this issue seriously.</p> <p> </p> <p>Can someone please advise what can I possibly do for this company to take me serious? Or I will have to sit and pay the 890 monthly just for me to be connected to DSTV no matter what my experience are. If they lose me as a customer it wouldn’t matter since they are making a fortune from us!!! Is this what customer service is becoming in the private sector? We just not worth the trouble?????</p> <p> </p>
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
25 Jul 2016, 06:42Dear Miss MP Morena
We acknowledge receiving your enquiry. Feedback will provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s reply25 Jul 2016, 06:42
Official
Dear Miss MP Morena
We acknowledge receiving your enquiry. Feedback will provided as soon as possible.
Regards
Multichoice Team
Best regards,
DStv (MultiChoice)'s replyOfficial
25 Jul 2016, 10:11Dear Miss MP Morena
As per our telephonic conversation we confirm that your box office problem was resolved on the 24th July 2016.Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Jul 2016, 10:11
Official
Dear Miss MP Morena
As per our telephonic conversation we confirm that your box office problem was resolved on the 24th July 2016.Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s replyOfficial
25 Jul 2016, 10:11Dear Miss MP Morena
As per our telephonic conversation we confirm that your box office problem was resolved on the 24th July 2016.Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Jul 2016, 10:11
Official
Dear Miss MP Morena
As per our telephonic conversation we confirm that your box office problem was resolved on the 24th July 2016.Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s replyOfficial
25 Jul 2016, 10:11Dear Miss MP Morena
As per our telephonic conversation we confirm that your box office problem was resolved on the 24th July 2016.Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Jul 2016, 10:11
Official
Dear Miss MP Morena
As per our telephonic conversation we confirm that your box office problem was resolved on the 24th July 2016.Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below for urgent assistance.
@DStvcare (twitter)
DStv (Facebook)
**********
DStv forum
www.dstv.com
Regards
Nesta
Best regards,