1 reviews | Active since Sept 2012

01 Jan 2022, 08:17

Dstv box office *****ing Money

This is the second time in less than a month that I ve have paid to rent a movie on box office dstv and the movie did not come available

Then when you request them to fix it SENDING THE RENTAL REFERENCE NUMBER , PROOF OF PAYMENT SCREENSHOTS AND EVERY LITERALLY EVERY PIECE OF EVIDENCE CAN THINK OF

THEY SAY ON THIER SIDE THE SYSTEM IS NOT SHOWING ANYTHING

WELL HERES A CLUE DSTV YOUR SYSTEM IS NOT FUNCTIONING AS IT SHOULD

I RENT BOX OFFICE FREQUENTLY EVERY MONTH WITHOUT FAIL

NEVER HAVE I HAD THESE ISSUES

THIS IS NOT THE SECOND TIME I HAVE BEEN MESSED AROUND

DSTV CLEALY DONT UNDERSTANDING NOT PROVIDING A SERVICE PAID FOR IS THEFT

SO NOW NOT ONLY WILL I CANCEL DSTV AND TAKE UP NETFLIX LIKE EVERYONE ELSE IS

THERE IS NO CARE FOR DSTV CUSTOMERS SO WHY SHOULD I STAY LOYAL TO THEM

I WILL ALSO OPEN A ******** CASE OF THEFT AS WELL

ITS ABSOLUTELY DISGUSTING HOW THE THE DSTV SERVICE OPERATORS ON FACEBOOK MESSENGER AND WHATSAPP BEHAVE

PLAYING DUMB DELIBERATELY IGNORING EVIDENCE OF PAY IN FRONT OF THIER VERY EYES

AND IGNORE CONCERNED CUSTOMERS

THEY CLEARLY DID NOT FIX THE ISSUE THE FIRST TIME

WHICH IS POOR TO SAY THE LEAST

OH AND LAST TIME THEY TOOK VIRTUALLY 5 DAYS TO REIMBURSE ME MY MONEY

5 DAYS BEFORE ANY REAL SERVICE WAS RENDERED

DISGUSTING

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Replies (2)
's update01 Jan 2022, 08:25
Reviewer Update
Even now your messenger team as asked me for a Third time for proof of transaction

I ve given al the relevant information 3 times !!!!!!!

3 times what kind of people are you employing are you even training them

Rediculous I’m sick of this
's update03 Jan 2022, 10:30
Reviewer Update
And still not resolved

Dstv *****s my money and doesn’t give it back

They are a bunch of rogues