FK
FRANCOIS K
1 reviews | Active since May 2015
13 Apr 2016, 08:03
Dstv Box Office download problems
I have installed a DSTV Explora. The Box office is not downloading. Signal strength and quality is 100%. I have contacted Multichoice on numerous occasions and send them e mails stating my problem. They do not answer e mails and the consultants have no idea how to resolve this problem. Multichoice make no effort what so ever to assist me in resolving the issue because nobody is competent to resolve this. I know I am not the only one with this problem and Multichoice just do not care although we are paying them over our necks. They are really bad if it comes to customer care. Pathetic.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Apr 2016, 09:59Hello F Kloppers,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, I shall contact you on the requested time and assist you. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, I shall contact you on the requested time and assist you. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
Best regards,
DStv (MultiChoice)'s reply13 Apr 2016, 09:59
Official
Hello F Kloppers,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, I shall contact you on the requested time and assist you. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies for the delayed response in this regard.
As per our telephonic conversation, I shall contact you on the requested time and assist you. Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard. Should you require any further assistance, please feel free to make use of our other communication mediums (touchpoints) below.
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Ernest
Best regards,