1 reviews | Active since Nov 2016

05 Nov 2016, 16:53

DSTV Box Office Airtime Ripoff

<p>Friday 04/11/16 I Hire a Movie that fails to upload. I then called DSTV to solve the issue took at least 15 minutes of my airtime but still to no avail. Saturday 05/11/16 I call DSTV again only to be told after 12 minutes that there was a problem with box office yesterday. THE QUESTION IS WHO REIMBURSES MY AIRTIME THE AMOUNT OF WHICH I COULD HAVE HIRED TWO MORE MOVIES ON BOX OFFICE! </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 07:23
Official

Dear Deone Wardle

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Nov 2016, 10:19
Official

Dear Mr D Wardle

Dear Mr DJ Wardle

We apologies for the inconvenience caused. We’ve tried to contact you on your mobile number provided, however your calls went straight to voice messages., we could not leave a message for you. Upon searching your account we confirm that your box office account has been credited with the amount, and now reflects a credit of R35.00.

Regards

Nesta