VR
Vernon R

1 reviews | Active since Nov 2021

11 Nov 2021, 14:32

DSTV bordering on *****ulant deductions *******ly.

I logged into DSTV for the streaming service on 4 Nov 2021 and had to make payment of 3 different small amounts. Eventually my service was activated, but doubled up. I was then told it will correct on 8 November when I will be informed for a next eft payment. Low and behold on 8 December an amount of R1398 gets collected from my bank account without me agreeing to any direct bank deduction. The6 log it as a purchase and not a debit order. This behaviour is bordering on ***** in my opinion, and dont try and get help from DSTV.... you need to chat with an online robot service. POOOOR

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Nov 2021, 21:45
Official
Hi Vernon Rathbone , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team