TG
Tom G
1 reviews | Active since Jul 2009
24 Jan 2024, 16:18
DSTV billing - utterly uselless again
Once again, the only way to sort out issues with DSTV billing is through Hello Peter. Why is your accounts team so useless that this always happens. I have again been online with your help centre for 30 mins with them having absolutely no clue on what to do. On 27 December 2023 I cancelled my DSTV streaming subscription, yet I was again billed R699 for this on 21 January 2024. Why? Your help centre can’t sort this out and to be honest is utterly useless. Please rectify this immediately and issue me a refund.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
24 Jan 2024, 16:26Hi Tom Gell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Jan 2024, 16:26
Official
Hi Tom Gell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
24 Jan 2024, 16:28Hi Tom Gell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply24 Jan 2024, 16:28
Official
Hi Tom Gell,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
TG
Tom G's updateReviewer Update
27 Jan 2024, 13:37So when will DSTV be responding to me. Three days later and no response from you?
TG
Tom G's update27 Jan 2024, 13:37
Reviewer Update
So when will DSTV be responding to me. Three days later and no response from you?