Dstv billing still not sorted since January

<p>In Jan i wrote to dstv about the billing and account which was not changed over as an error on their side.i received an email from edna in their customer relations or billing department. Its now the end of march and this matter has still not been resolved i have emailed and called dstv a total of 12 times and no one can assist ..no one in the billing department responds and the call centre agent notifys that they just ignore emails. So there is an annual amount due of R4730.00 when an i going to make payment if the matter has still not been resolved..pathetic service and the fact that no one can assist and the call centre cannot confirm anything as instead of working together the departments have issues.</p>