1 reviews | Active since Jan 2020
DSTV Billing *******
DSTV is billing me more than R240 for a R105 subscription for a mistake that their system and their *********** staff is making. Worst part is, they are unable to see further than the 7th Dec 2019.
Even worse, I pay R105 to get only 8 days viewing. They said I owed R28, i paid R30 and a further R105. A few days later I get cut off again because of an outstanding R27 which suddenly manufactured out of the blue.
I have spent more money on my phone bill than what they claim I owe them. 8 calls lasting no less than 13 minutes each.
This is absolute and utter *******. You cannot tip people off like this and expect to keep getting away with this. Isn't there an ombudsman we can report this nonsense to?
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
The two payments (R30.00 and R105.00) were to cover the outstanding amount of R27.71 and cover your service until the 14th of December because your payment date was on the 15th of every month. On the 15th of December, you were supposed to top-up as you had a credit of R49.29.
We did not receive your payment on the 15th of December and your account was suspended on the 21st of December.
Please pay R196.36 to reconnect the account, you'll be covered until the 1st of February.
Regards
Kagiso
Best regards,
The two payments (R30.00 and R105.00) were to cover the outstanding amount of R27.71 and cover your service until the 14th of December because your payment date was on the 15th of every month. On the 15th of December, you were supposed to top-up as you had a credit of R49.29.
We did not receive your payment on the 15th of December and your account was suspended on the 21st of December.
Please pay R196.36 to reconnect the account, you'll be covered until the 1st of February.
Regards
Kagiso
Best regards,