JL
Jerry L

1 reviews | Active since Jan 2018

09 Oct 2024, 13:57

Dstv billing issues

Somehow this month Dstv Multichoice debited me double on my debit order. I have shared a screenshot of the debit order. I have called them multiple times looking for answers. All they do is ask my account number and disputes what I'm telling them. I have requested them to check for any Dstv account linked to bank account. No one is willing to do that.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Oct 2024, 14:18
Official
Hi  Jerry, 

Thank you for reaching out to us. We have received your query and are currently looking into it. 

Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards, 
DStv: Hello Peter Team