1 reviews | Active since May 2017
DSTV BILLING FOR NOTHING
DSTV i must notify you of the following.
I tried calling DSTV yesterday to query on showmax and i was advised i owe something like R412 for streaming and re connection fee.
1- DSTV debited me every month with no issues. 2- When i cancelled DSTV I gave my 30 day notice and was told nothing owed as i was on a M2M contract 3- show max was cancelled by show max them selves 4-THe consultants could not give me a clear reason why i owe such an amount. spoke to 3 yesterday 5- Every time i tried get more details the call got cut all 3 calls 6- Consultant i spoke to said if they cancel my streaming service the money owed will be removed from my account, that makes no sense 7- This morning app shows i owe an higher amount
DSTV- all this makes no sense and i paid always month in advance so why do i owe this high rand value.
This matter will not be taken lightly DSTV as i have been paid monthly with no issues as DTSV debited me. I am extremely furious.
This is ridiculous!
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
I have not received any feedback and app showing I owe more money now. What is going on here ????????
I have not received any feedback and app showing I owe more money now. What is going on here ????????
I checked app now and I owe another R569 for dstv when I cancelled it while back and I have proof. What is going on ? No one has called me and I check the app and the value goes up. This is madness.
I checked app now and I owe another R569 for dstv when I cancelled it while back and I have proof. What is going on ? No one has called me and I check the app and the value goes up. This is madness.
