MM
Mazandi M
1 reviews | Active since May 2012
26 Dec 2024, 07:22
DSTV billing for false phony services.
I have been trying to resolve billing issue with MultiChoice to no avail. I had premium package due to inconsistent poor billing I downgraded my package to a R129 package. Since inception I never paid R129 my bill for 1 TV and decoder now was in the R550 range. When I request breakdown of billing it would be less than R300 including additional stuff I did not know what they were. I decided to cut my service with them for the whole of December. Today I receive a bill for R554. My DSTV is off but they continuosly increase the bill. I contacted MultiChoice with no luck. Just to get understanding what I am billed for.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
26 Dec 2024, 07:29Hi Mazandi ,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 Dec 2024, 07:29
Official
Hi Mazandi ,
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it.
Our team will get back to you as soon as possible with the information or assistance you need.
Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
