LC
Leyslie C

1 reviews | Active since Jan 2016

30 Sept 2016, 19:34

DSTV BILLING ERRORS ON PRICELOCK

<p>Dstv is now frustrating me with its errors in billing and the bad part you need to call them after the error has occurred because PriceLock is only settled via debit order. I took the R849 deal but they send through a debit order for R948</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 07:29
Official

Dear Leyslie

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Oct 2016, 08:30
Official

Good day Leyslie

Thank you for taking your time to contact us.

Our records confirm that we debited R849.00 on the 01 October 2016 from your Price lock account.

For further assistance in this regard, we have requested our Price Lock team to contact you directly.

Please feel free to contact us should you require any further assistance.

Best regards

Dinah

Best regards,