DSTV Billing crisis

After timeously paying every month for Premium package, in March 2022 after payment, DSTV reversed the payment on their accounting system and withdrew the payment from the account into another. This led to discontinued service. After logging a call and providing proof of payment the service was restored. However, every month now I have my service disconnected due to the same happening and reconnection fees being app****. After numerous calls and spending up to an hour each time talking to call centre agents the service is restored but then disconnected the next month for the same issue. A request for a manager to call me back has fallen on deaf ears. Even the threat to discontinue DSTV and to move on to Netflix has been met with little regard. Poor service, lack of feedback and no customer focus is certainly making me consider moving to a streaming service instead.