TG
Tom G
1 reviews | Active since Jul 2009
23 Aug 2023, 11:06
DSTV billing and streaming fail
I have tried for more than a week to reconnect my streaming service – I have done the online credit card payment, but you will still not activate my services. I tried to speak to your call center, both online and by phone, and they are utterly useless and can not help. Please have a supervisor, or someone senior who know what’s going on to call me, as your
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
23 Aug 2023, 11:46Hi Tom,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply23 Aug 2023, 11:46
Official
Hi Tom,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
TG
Tom G's updateReviewer Update
24 Aug 2023, 12:46Thank you to Danaphile (spelling) for calling and sorting out the issues associated with this. She is a star!
TG
Tom G's update24 Aug 2023, 12:46
Reviewer Update
Thank you to Danaphile (spelling) for calling and sorting out the issues associated with this. She is a star!
TG
Tom G's updateReviewer Update
10 Nov 2023, 09:07Hello Danaphile,
2.5 Months later and I'm still waiting for the promised refund of the incorrectly deducted amount. Can you please look into this and correct. Thanks.
2.5 Months later and I'm still waiting for the promised refund of the incorrectly deducted amount. Can you please look into this and correct. Thanks.
TG
Tom G's update10 Nov 2023, 09:07
Reviewer Update
Hello Danaphile,
2.5 Months later and I'm still waiting for the promised refund of the incorrectly deducted amount. Can you please look into this and correct. Thanks.
2.5 Months later and I'm still waiting for the promised refund of the incorrectly deducted amount. Can you please look into this and correct. Thanks.