BH
Baden H

1 reviews | Active since Mar 2009

08 Dec 2015, 16:52

DSTV billing a shambles!

An amount of R694.11 was paid on the 30/09/2015 by EFT, as has been done for the past 15 years. We have been suspended and reconnected (after lengthy mobile phone calls) 3 times, because DSTV cannot \find"the payment"

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Dec 2015, 08:33
Official
Hello cbh,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team