Dstv billing a mess, terrible service

My account billing is just a mess as I've picked up more and more customers complaining of being overcharged & queries logged never resolved. I have a contract and debit order with incorrect deductions going off at different times of the month now. Have had this problem and escalated it more than a week ago, made 3 follow up calls after a week but still not resolved. Also inconsistent reasons provided by different staff at call centre so I requested that a manager phone me back and still no call back. They also deactivated my service a few times even though they kept deducting various different amounts in the last month, extremely dissappointed with the poor service and then we also end up paying for the long phone calls with dstv where issues are not resolved. I would not recommend Dstv, rather go for alternatives.