SN
Sakhile N
1 reviews | Active since Jan 2022
14 Jan 2022, 15:15
DStv billing
I paid for my account on the 18th of Dec for January. And today I woke up my DStv has been suspended. I called their call centre and they told me a premium account was added which I never authorized because I'm on compact. Now they can't help I paid for my account early incase I don't have money to pay come January and the consultants are saying I need to pay R779 to continue watching Dstv.
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DStv (MultiChoice)'s replyOfficial
14 Jan 2022, 18:45Hi Sakhile Ndhlovu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply14 Jan 2022, 18:45
Official
Hi Sakhile Ndhlovu,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team