1 reviews | Active since Feb 2013
<p>Hi. I have been dstv subscriber for 4 years now my account number is ********** 9 I moved to the R799 DPP in 2015. I have never missed a debit and they have in many instances over debited the reason was a system upgrade and so on. Now in August this year the over debits started again sometimes R1315, R2300 and so on . every time this happened Iv had to pyshically go to the bank and reverse this payment and pay in cash at a picknpay outlet. I raised the issue with them again and its been over a week no response . this month they debited R1693 which I had to return as my monthly premium is R799. This aslo affects my record I can't keep reversing payments over something that should be solved in an hour max.</p> <p> </p> <p>Print out my statement and tell me if I owe you.</p>
Dear Johannes
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Johannes
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Johannes
We have referred your query to the DPP department for further assistance. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,
Dear Johannes
We have referred your query to the DPP department for further assistance. They will contact you directly with your concerns as soon as possible.
Regards
Elna
Best regards,
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