1 reviews | Active since Feb 2013
Dstv billing
<p>Hi. I have been a dstv client for some years now and I never had a problem until last year August when the started billing exorbitant amounts. I am on the DPP plan and my premium is R799 . since August they have been debiting amounts in the range from R1500 to R2500 and I have never missed a payment. I then have to return this debits and pay manually which is both time and money consuming. In December I thought we were making progress when they acknowledged that they have been billing me on 2 accounts I was told not to pay anything in December as they will reconcile . come January 2017 they debit R2527.82. What for I don't know. I have to return this debit and by doing so it affects my credit rating. How difficult is it to open an account statement and adjust it accordingly this is a nightmare </p>
Dear Johannes
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Dear Johannes
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
