FE
Freddie E
1 reviews | Active since May 2014
08 Oct 2024, 09:10
DSTV biggest failure.
Good day I called in yesterday evening to sign up for the Compact Plus Pricelock of R629 but now the payment is higher than the R629 and I asked to be downgraded back to my Compact Contract that I was on please it's less than 24hrs you can not charge me any cancellation fees for something whose pricing is different from the advertised price.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
08 Oct 2024, 09:35Hi Freddie,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply08 Oct 2024, 09:35
Official
Hi Freddie,
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Thank you for bringing your concern to our attention. We are currently investigating the issue and will provide feedback as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
09 Oct 2024, 13:03Hi Freddie,
We apologize for any inconvenice caused.
Kindly be advised that that the total susbcription included Showmax hence Price.
Our records show that you have been reverted back to DStv Compact.
Kind regards,
DStv: Hello Peter Team
We apologize for any inconvenice caused.
Kindly be advised that that the total susbcription included Showmax hence Price.
Our records show that you have been reverted back to DStv Compact.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply09 Oct 2024, 13:03
Official
Hi Freddie,
We apologize for any inconvenice caused.
Kindly be advised that that the total susbcription included Showmax hence Price.
Our records show that you have been reverted back to DStv Compact.
Kind regards,
DStv: Hello Peter Team
We apologize for any inconvenice caused.
Kindly be advised that that the total susbcription included Showmax hence Price.
Our records show that you have been reverted back to DStv Compact.
Kind regards,
DStv: Hello Peter Team
Best regards,