Dstv biggest **** 🙄

in the month of November I paid for dstv subscription the full amount of R550 . but the whole of November I was frustrated because some channels were not viewing and I called the customer service they told me that they were aware that some channels had a problem ( 161 , 107 , 194 ) they kept lying saying that their technicians were fixing the problem but today is the 2nd of December and it still the same thing my biggest problem is that I'm expected to pay again for December the same amount but the channels are still not viewing !!!I feel stupid and ****** by dstv 😢 it a total **** . even when I want to cancel they give me stories !