1 reviews | Active since Jul 2017

07 Jul 2017, 15:12

DSTV beyond useless!

<p>I have an online account which is attached to my brothers account. I have since got a new account and all I want to do is delete the old account - simple! But this seems to be impossible to do. So my only hope now is this forum as it seems that if you want anything done you need to log it on Hellopeter. Customer Service tell me they cannot do it. Trying to find "live chat" via google or the website is almost impossible! DSTV sort out your webiste and sort out your customer service as it really rates way below even average!! </p>

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jul 2017, 15:18
Official

Dear Tracey

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Jul 2017, 10:53
Official

Dear Tracey

Apologies for the inconvenience this has caused.

Login to DStv Now app , select Setting , Manage devices then remove your brother’s devices.

To access Live Chat , follow steps below :

Download the DStv Now app -> Select 3 lines at the top -> Settings -> Click on Live Chat.

Let us know should you need further assistance.

Thank you

Girly

Best regards,