DSTV Becoming Irrelevant

Seriously disappointed in DSTV's poor customer service. Being a subscriber for over 20 year, the first time I have a problem, DSTV have zero intent on understanding the problem, even less interested in resolving it. Unsuccessfully tried to activate my holiday encoder in December. The inline, WhatsApp and even DSTV agent couldn't resolve the issue, what ever it was. Worst there is no option to talk to a human!!! In short paid for a whole month and couldn't watch anything for a single day.

Left it there and moved on until being harassed by TCR for a service I didn't ask for nor received in January. My account was in credit, and after all the sneaky deductions I owe DSTV R240. Really, chasing me for R240, after paying odd R1000 and received nothing. This is real desperation, and extremely short term foolishness.

I am finished with DSTV and their **** mentality. Fortunately with the multiple online services available DSTV is already irrelevant. If I had any MCG shares in my portfolio I would have sold them all.