DSTV beats Eskom as the worst service provider in SA

I thought Eskom was a sh**ty service provider but after the last 2 months DSTV is the outright winner. I will take load shedding over dealing with DSTV anyday. Firstly DSTV tripple billed me for several months via debit order due to a issue on their side, After 1 month of painful calls I eventually got my refund. A few weeks ago, all of a sudden DSTV disconnected my service insisting I requested the disconnection. I contacted the support and the genius consultant gave me a payment link to restore services which was strange considering I am a debit order customer. My services was not reinstated so I called and spoke to a second genius consultant, who told me that an incorrect link was sent to me as the payment now went to an old dstv acount which I closed over 5 years ago (***). I have spent the last 14 days speaking to over 9 genius consultants and still no resolution. All they have to do is move the funds from my old dstv account to my new streaming account. It's not rocket science. I have to spend hours on the line speaking explaining the same thing to each consultants. Each genius gave me a different SLA time to solve my problem and all they say is they are escalating it. Absolutely shocking. It's about time we get a relaible competitor to DSTV in SA. Disgusted!