ZX
Zaine X

1 reviews | Active since Dec 2021

26 Apr 2022, 11:47

DSTV

For the past 2 months I pay dstv 600 then they still do not reconnect the agents cut the conversation while trying to assist me with my issue and the phone calls lead to no solution. What angers me is that i actually sent them screen shot of my payment and their excuse is I must give off format. Tried explaining to them I'm immobile at the moment and can't go somewhere to be assisted I just got discharged from hospital. But still 15 days after payment I'm still not reconnected

0
Replies (3)
ZX
Zaine X's update26 Apr 2022, 11:55
Reviewer Update
Still even now my dstv is not reconnected imagine more than 7days
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2022, 13:04
Official
Hi ,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
ZX
Zaine X's update26 Apr 2022, 13:15
Reviewer Update
That would be greatly appreciated hopefully by today