DSTV –BAD SERVISE-

On Wednesday 19/07/2023 all my Apps- ( Show Max- Youtube, Catch up etc.) on my Primary Ultra View PVR Decoder WAS CANCELLED MISTERIOSLY????-I am the account holder and DO NOT BEAR KNOWLEDGE, but according to the DSTV call centre-Durban and Johannesburg, it was me. I have been battling ever since to have these services reinstated and the only feedback from DSTV regarding the matter is- “It has been escalated”. I HAVE A FULL PACKAGE that includes all services and paid to date. The error massage when attempting to excess any App. on my decoder is that I should “upgrade” to receive the Apps(Show Max-Youtube, Catch Up) services. When I reported the matter to them, I received the following REFRENCE NUMBER-INC-*** and was told that the turnaround time to resolve the matter would be 24 hours and we are already on day four today. No wonder the company is running at a loss- LP De Klerk-CELL: ***