Dstv bad service

Good day....im not ok....i changed my package on the 20 Feb and also paid the same day...from that day i have been cut off from my services for four times already..they keep on telling me that they will allocate my payment..so how difficult is it to allocate my payment that i have to be cut off my services for this many times...im actually thinking of throwing this decoder away..please assist me..or Netflix will get my signature