LA
Lloyd A
1 reviews | Active since Feb 2017
04 Apr 2020, 10:42
Dstv BAD SERVICE
I CANCELLED MY DSTV GIVING 30 DAYS NOTICE. I WAS TOLD THAT SOMEBODY WILL CALL ME TO ASK ME A FEW QUESTIONS AROUND MY CANCELLATION. I THOUGHT THAT IT WOULD BE CANCELLED EFFECTIVE 31 MARCH. IT IS STILL ON AND DEBIT ORDERS ARE COMING OFF. I DON'T WANT DSTV NO MORE. PLEASE CAN SOMEONE HELP
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 Apr 2020, 11:28Hi Lloyd,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Apr 2020, 11:28
Official
Hi Lloyd,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
LA
Lloyd A's updateReviewer Update
06 Apr 2020, 09:34This issue had not been resolved. Why am I getting messages from Dstv to give feedback. Their service is still terrible. The query needs to be resolved before I can give final feedback
LA
Lloyd A's update06 Apr 2020, 09:34
Reviewer Update
This issue had not been resolved. Why am I getting messages from Dstv to give feedback. Their service is still terrible. The query needs to be resolved before I can give final feedback
LA
Lloyd A's updateReviewer Update
13 Apr 2020, 12:58This issue has still not been resolved. The Dstv call centre is useless to be honest. A very rude lady called me the other day and canceled my entire service with immediate effect and said the account would be investigated and I would get a call last week with feedback on the account (LOL still awaiting feedback). Called this morning and was on phone for nearly half an hour only to be told I have an outstanding balance which I should not have. I wanted to go to the lowest package for now but I can't due too Dstv bad service as usual.
LA
Lloyd A's update13 Apr 2020, 12:58
Reviewer Update
This issue has still not been resolved. The Dstv call centre is useless to be honest. A very rude lady called me the other day and canceled my entire service with immediate effect and said the account would be investigated and I would get a call last week with feedback on the account (LOL still awaiting feedback). Called this morning and was on phone for nearly half an hour only to be told I have an outstanding balance which I should not have. I wanted to go to the lowest package for now but I can't due too Dstv bad service as usual.
LA
Lloyd A's updateReviewer Update
19 Apr 2020, 10:25There should really show a very negative experience with Dstv on your survey response to enquiries. I know that there is a lockdown but if Dstv continue with their terrible service they are going to eventually close in SA.
LA
Lloyd A's update19 Apr 2020, 10:25
Reviewer Update
There should really show a very negative experience with Dstv on your survey response to enquiries. I know that there is a lockdown but if Dstv continue with their terrible service they are going to eventually close in SA.