LB
Lucky B

1 reviews | Active since Jun 2014

11 Apr 2023, 11:28

DSTV Bad service.

I have been disconnected many times and I have called dstv more than 6 times and the issues will be resolved and after two days I will be disconnected and the bill keeps increasing. I was told my payment was not allocated and the reason they deactivated me every two days. I call everytime this happens and I spend nothing less than 40mins per call. This is frustrating. I am tired. I am not owing DSatV, the consultants are even rude and start dropping calls while explaining or putting you on hold for 40 mins so you can drop.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Apr 2023, 12:44
Official
Hi Lucky, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team