1 reviews | Active since May 2017
dstv bad service
<p>Ive had an account with multichoice dstv for less than 6 months but already Im so dissappointed with their service. Ive never missed a payment but last week my acc was suspended they said it was in arrears . How can it be in arrears when i always pay more than im supposed to. The whole weekend of the 5th it was off. Then i called for over 2days just asking for them re open my acc. It was from a Thursday of the 4th until the following week on Tuesday then they openned it. I sent them several times my proof of payment by email, but nothing. So when they finally decide to open it, it was temporal cz on Friday night it was suspended again thou during the weekend I continued emailling them the slips nothing happened till today. Im so dissappointed and Ithink it will be better to cancel my acco0unt with these people. Such an inconvinience.</p>
Dear SIMPHIWE MNGUNI
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
Dear SIMPHIWE MNGUNI
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv : Hello Peter team
Best regards,
Dear SIMPHIWE MNGUNI
Thank you for taking our call today.
As discussed, i have received the proof of payment and have escalated it to our finance team to urgently assist with the allocation.
Furthermore, we have reversed all the reconnection fee's on the account.
Feedback will be provided as soon as the payment is allocated.
Should you have any further questions, we are here to assist.
Kind regards
Lebogang
Best regards,
Dear SIMPHIWE MNGUNI
Thank you for taking our call today.
As discussed, i have received the proof of payment and have escalated it to our finance team to urgently assist with the allocation.
Furthermore, we have reversed all the reconnection fee's on the account.
Feedback will be provided as soon as the payment is allocated.
Should you have any further questions, we are here to assist.
Kind regards
Lebogang
Best regards,
Dear SIMPHIWE MNGUNI
Thank you for taking our call today.
As per our telephonic reference, the payment of R100 has been allocated to your DStv account.
Kindly use your customer reference number- ***9 as beneficiary reference in future when making EFT payments.
The account reflects a credit of R19.20 of which your next payment will be R79.80 due on the 20th May 2017.
Please feel free to contact us should you require any assistance.
Kind regards
Lebogang
Best regards,
Dear SIMPHIWE MNGUNI
Thank you for taking our call today.
As per our telephonic reference, the payment of R100 has been allocated to your DStv account.
Kindly use your customer reference number- ***9 as beneficiary reference in future when making EFT payments.
The account reflects a credit of R19.20 of which your next payment will be R79.80 due on the 20th May 2017.
Please feel free to contact us should you require any assistance.
Kind regards
Lebogang
Best regards,