CT
Charl T

1 reviews | Active since Jul 2021

15 Oct 2024, 09:22

DSTV bad service

I canceled my streaming service, yet the payments were deducted. I've been struggling for two months to be reimbursed, yet nothing, as they keep on saying that they have referred my request for reimbur*****t. Email upon email ....

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 Oct 2024, 09:29
Official
Hi  Charl, 

Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. 

Should there be any further updates or details required, we will be in touch. 

Thank you for your patience. 

Kind regards,
DStv: Hello Peter Team
CT
Charl T's update16 Oct 2024, 11:31
Reviewer Update
Speedy reply...but needless ti say...I've again been asked to submit the exact information which I've send through to them previously, with them replying that they will forward the docs ..so now I have to do the same thing for the 5th time...really DSTV