1 reviews | Active since Jun 2014

08 Apr 2017, 07:17

Dstv bad service

<p>Recieving sms's from DSTV saying they paid back money into my account. I phoned the call center twice only to be told on two different days that my account was up to date and nothing to worry about. Today my dish is disconnected for no payment. When i phoned yet again i get told of both debit orders were reversed. I said bull dust , she tells me ther is no reason given. The ppl working at the call center are ***********. Very disgusted at the service recieved.</p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Apr 2017, 08:19
Official

Dear Cindy

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

MultiChoice: Hello Peter Team

's update08 Apr 2017, 17:55
Reviewer Update

Thank you very much Dinah so is my account up to date now or what because i canot mske head or tail to the now 5 different ppl who helped me at customer service. Pls could you tell me am i now fine and up to date? Or am i goibg to be suspended in a few days again?

's update12 Apr 2017, 18:09
Reviewer Update

Hello Dinah pls could you reply to my msg?